State Farm® Insurance Agent Steve Lane
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bill Yemma
February 5, 2026
5
out of
5
rating by Bill Yemma
"Excellent Customer Service by Kristen!"
We responded:
"Hey Bill, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon! - Steve"
Josh Fridenberg
February 5, 2026
5
out of
5
rating by Josh Fridenberg
"I recently switched from Progressive to State Farm Insurance and worked with Kassandra West and I’m so glad I did. She made the entire process quick, easy, and stress-free. Not only was she incredibly helpful and responsive, but she also helped me save about $100 a month while improving my coverage. Kassandra truly cares about her clients and takes the time to explain everything clearly. I highly recommend her to anyone looking for great service and better rates!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steve Lane’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Sand Springs. - Steve"
Blake Musgrove
February 5, 2026
5
out of
5
rating by Blake Musgrove
"Kassandra west helped me was very helpful made it a very easy and enjoyable experience"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Steve Lane’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Steve"
Catherine Rowell
February 4, 2026
5
out of
5
rating by Catherine Rowell
"Kacie was very helpful in getting my insurance set up on my new vehicle!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Steve Lane’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Steve"
Shannon Perry
January 15, 2026
5
out of
5
rating by Shannon Perry
"Crystal gave exceptional customer service. It was remarkably easy to get started and complete our application for homeowners and vehicle insurance. We can't be happier!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. - Steve"
James Croston
January 9, 2026
5
out of
5
rating by James Croston
"Steve Lane and team are A plus for all your insurance needs. Kasie works behind the scenes to make every transaction fast, smooth and friendly. Highly recommend you give them a chance."
We responded:
"Thank you for the 5-star review, James! I am so glad to hear that you had a great experience with Kasie - she is always eager to help! - Steve"
Kiandra Dunerway
November 19, 2025
5
out of
5
rating by Kiandra Dunerway
"Crystal Paine provided excellent service . This is my second time working with her and she has saved me $200 a month on my premium. I am very pleased with the experience of switching my insurance . I would definitely recommend speaking with Crystal at Steve Lanes office ."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Crystal provided excellent service and was able to save you $200 a month on your premium. It’s great to know this is your second time working with her and that your experience switching insurance was smooth and positive. We truly appreciate your recommendation and look forward to continuing to serve you. Thanks again for trusting our office! — Steve"
Wendy West
October 7, 2025
5
out of
5
rating by Wendy West
"Always friendly and eager to help with all of my insurance needs!"
We responded:
"Hi Wendy, thank you for sharing your 5-star review! Our team is so happy to have been able to assist you in a helpful way. Next time you are in need of assistance please do not hesitate to reach out. We are always happy to help! -Steve "
Michelle Barnett
October 2, 2025
5
out of
5
rating by Michelle Barnett
"We are very happy with our agent Candice Garman and Heather Cottrill in the Tulsa Oklahoma office very helpful and pleasant to work with. Very helpful in switching to State Farm. They saved me and my husband money on car and homeowners insurance. Great service!"
C. Butts
September 11, 2025
5
out of
5
rating by C. Butts
"My favorite insurance place! Crystal is a dream to work with. Very knowledgeable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Steve"
Nattie B
September 10, 2025
5
out of
5
rating by Nattie B
"Crystal was a wonderful Agent. She gave good advice and was very helpful and patient with me over the phone. I highly recommend her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Steve"
Nikki Hardy
August 31, 2025
5
out of
5
rating by Nikki Hardy
"Always helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Steve"
janice moran
August 12, 2025
1
out of
5
rating by janice moran
"18 years with this agency and with no tickets or accidents, the prices continue to go up every month. I do not recommend."
Nick Kallas
June 14, 2025
5
out of
5
rating by Nick Kallas
"This is a great agency!"
We responded:
"Thank you so much for the 5 star review, Nick! We are so glad to have you with our agency. And Crystal is the best! - Steve"
Jason Hensley
June 7, 2025
5
out of
5
rating by Jason Hensley
"Crystal made making the switch to state farm the easiest thing I've done in a while. She was able to save me over $100 a month from my previous company. Give Steve Lanes office a call, you won't be disappointed!"
We responded:
"Thank you for the 5-star review, Jason! I'm glad that we were able to not only save you a ton of money, but also make it easy to switch. We are so glad to have you with us! - Steve"
Crystalyn Bock
May 27, 2025
5
out of
5
rating by Crystalyn Bock
"Shoutout to Kasie West and Crystal Paine for always being quick and responsive to questions and always very nice to talk to. Its always been an easy experience to add auto, home, boats, etc. to my policies. Thank you!"
We responded:
"Hi Crystalyn, thank you for sharing your kind words with our team. Kasie and Crystal are grateful to have you with us and for the opportunity to serve you. Please let us know if you have any questions or concerns. We are happy to assist you! -Steve"
Larry Baker
May 1, 2025
5
out of
5
rating by Larry Baker
"I called regarding my Uncle's homeowners and auto policy. Ashley was extremely professional & helpful! She answered all of my questions and did adjustments as I requested on the two policies! I highly recommend Ashley for your home and auto insurance assistance that you may need!"
We responded:
"Hi Larry, thank you for sharing your feedback. The team and I are glad to know that Ashley was so professional and helpful with your questions and requests. Thank you for the recommendation, and we look forward to assisting you in the future. Please let us know if there is anything else we can do to help! -Steve"
Lisa Cooper
April 28, 2025
5
out of
5
rating by Lisa Cooper
"Very responsive and friendly office. Ashley was terrific!"
We responded:
"Hi Lisa, thank you for sharing your experience with our office! We are thrilled to hear that our office is friendly and responsive, and Ashley was able to help. Thank you for putting your trust in our team, and we look forward to serving you again. Please let us know if we can help with anything else in the future. We are always here for you! -Steve"
Mary G Morgan
April 24, 2025
5
out of
5
rating by Mary G Morgan
"Everyone is always so friendly and helpful."
We responded:
"Hi Mary, thank you for sharing your experience with us. We are truly delighted to hear that our team has been so friendly and helpful while assisting you with your needs. We thank you for trusting us, and we look forward to serving you again. Please reach out to us if you have any questions or concerns! -Steve "
Steve Cox
April 22, 2025
5
out of
5
rating by Steve Cox
"Crystal and Steve provided excellent and very quick service. They also provided the homeowners policy for $600/yr less than my AAA policy did. I had an unexpected cancelation by AAA. I called Crystal at 4:00 on the day my policy was being canceled and they processed the application, came out and did an inspection, and prevented a lapse in coverage. They went above and beyond. I highly recommend them for your insurance needs."
We responded:
"Steve, thank you! We truly appreciate your kind review of our team. We strive to provide excellent service and support as well as helping you find the right coverage for your needs. We thank you for trusting us with your insurance, and we look forward to working with you in the future. Please let us know if there is anything we can assist you with! -Steve"
Marcus Rowell
April 1, 2025
5
out of
5
rating by Marcus Rowell
"Ashley Miller at Steve Lane State Farm in Sand Springs went above & beyond in helping me with finding a great classic car policy! She was very efficient & prompt with her responses and made the entire purchasing process so much less stressful! Thanks again Ashley!!"
We responded:
"Hi Marcus, we truly appreciate your kind feedback. Ashley and the team are delighted to hear that she went beyond expectations in helping you find the right coverage for your needs. Thank you for choosing us for your insurance needs and we look forward to seeing you again soon. Please let us know if we can do anything to help in the future! -Steve"
Beth Patterson
March 26, 2025
5
out of
5
rating by Beth Patterson
"Ashley was very prompt with getting our request together and finishing."
We responded:
"Hi Beth, thank you for your amazing feedback. We are truly grateful to have you with us and for Ashley to have assisted you with your requests. We look forward to seeing you again soon so please don't hesitate to reach out with any questions or concerns. We are always here to help! -Steve"
Tony Desaire
March 20, 2025
5
out of
5
rating by Tony Desaire
"Great customer service!!!"
We responded:
"Hi Tony, thank you for leaving us a great review. We are truly grateful to have you with us and for getting the chance to assist you. We look forward to seeing you again soon so please do not hesitate to reach out with any questions or concerns. We are always here to help! -Steve"
Brian Pulscher
March 7, 2025
5
out of
5
rating by Brian Pulscher
"Very good communications. Always taking care of our needs."
We responded:
"We truly appreciate your kind review, Brian. We are here to help with all your needs, so we are thrilled to see that our service has been able to do that. Thank you for trusting us and we look forward to seeing you again soon. Please let us know if you ever need anything! -Steve"
Mark Hitchcock
December 31, 2024
5
out of
5
rating by Mark Hitchcock
"Awesome job! I talked with Crystal and she helped me save a lot of money by switching my home and auto insurance to State Farm. Crystal did a great job quoting me and helping me get signed up. Happy Day!!!"
We responded:
"Thank you so much for your wonderful review, Mark! We're thrilled to hear that Crystal was able to help you switch your home and auto insurance. We’ll be sure to pass along your kind words to her. If you ever need assistance again, don’t hesitate to reach out! -Steve"