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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bourns kim

April 13, 2024

5  out of  5 rating by bourns kim
"Fast and easy... saved me money!!! Crystal was very professional and efficient."
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Troy Bumgardner

April 5, 2024

5  out of  5 rating by Troy Bumgardner
"Crystal was a pleasure to work with. Excited to save some money. At 16, I had State Farm for my first 20 insured years of life. Glad to be back!"
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Misty Ellis

April 3, 2024

5  out of  5 rating by Misty Ellis
"Love talking to Crystal. She's patient with me. Thank you for trying to help us. Even saved us money."
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Kim Kennedy

April 2, 2024

5  out of  5 rating by Kim Kennedy
"I've been with them for several years now, & they work with you to find the best deals. They go above & beyond, & are so friendly & helpful. I've never been with an insurance provider quite like this office. I was in the hospital 2 yrs ago, & I don't know how they even knew, but they sent me a get well card signed by all of them! They are amazing! Especially Crystal! She's so sweet & helpful. This is the best State farm office anywhere! Love them!"
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Christa Ford

April 1, 2024

5  out of  5 rating by Christa Ford
"The people that work in this office have been great. I met with Crystal and she was so nice. Very helpful. Thank you!"
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Starla Thompson

March 30, 2024

5  out of  5 rating by Starla Thompson
"Caleb was extremely helpful and patient. He contacted us several times to make sure we were pleased with everything."
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Elizabeth Stidham

March 27, 2024

5  out of  5 rating by Elizabeth Stidham
"Everyone at Steve Lane’s office is fantastic. They made the insurance process super simple. Steve and his team are the best!"
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Courtney Jones

March 21, 2024

5  out of  5 rating by Courtney Jones
"Easy to work with! The team was clear with the quote and any questions asked. The rates and coverage were better than my previous policy with a different company."
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Susan Wilkerson

March 8, 2024

5  out of  5 rating by Susan Wilkerson
"Steve Lane's State Farm is the best!!! I was with another insurance company for several years. I have never had a claim or made a late payment. I bought a new car in December and my former ins. company increased my rate by double. I started making calls to get quotes and gave Steve Lane's office a call and was very impressed . Professional with a personal touch. I felt welcomed by everyone even a rather adorable beagle. Coming off of the hills of a bad experience I wasn't very optimistic but Krystal, the agent who helped me was thorough and informative. Not only did my insurance actually go down I also gained a life insurance policy from someone who felt like a friend. Thank you guys for making my needs matter. I'm so thankful for you!! You all are truly the best."
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Janeice Tribe

March 5, 2024

5  out of  5 rating by Janeice Tribe
"Wonderful, friendly, and inviting business. Caleb was a pleasure to work with and made the process very easy. I must also mention, my premiums are much lower than what I was paying with my previous insurance company making the decision to switch an easy one!"
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Retired Psych

February 24, 2024

5  out of  5 rating by Retired Psych
"Crystal was wonderful to work with to establish my new insurance policies. She quickly and efficiently outlined the services and helped me determine what was best for me. I was able to save over my previous policy. Thank you!"
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Tyler Dobson

February 10, 2024

5  out of  5 rating by Tyler Dobson
"Caleb has helped me and my fiancé leave a terrible situation at our last insurance company, along with saving us so much money and making this experience hassle free I will be recommending Caleb tribes a Amazing service"
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Supreme Baseball

February 6, 2024

5  out of  5 rating by Supreme Baseball
"Crystal was amazing throughout the process, I appreciate her patience and kindness."
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Mark Buchanan

January 31, 2024

5  out of  5 rating by Mark Buchanan
"Do yourself a favor and contact the good people over at Steve Lane's office in Sand Springs. I worked directly with Jennifer over the phone and email. She is FANTASTIC!!! So helpful, professional, funny, and on top of everything. She actually made changing insurance FUN. I highly recommend reaching out to Jennifer today."
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info- kun

January 4, 2024

5  out of  5 rating by info- kun
"I want to take a moment and thank Crystal. She helped me and saved me over $1000 on my car insurance. She was so personable and friendly. This is definitely one of my best experience with an insurance company. THANK YOU!!"
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Joseph Starling

December 26, 2023

5  out of  5 rating by Joseph Starling
"If I could give 6 stars I absolutely would! Kristen was amazing walking me through everything and answered all my questions. Never felt more comfortable and happy going through the insurance process. Highly recommend!!!"
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Calvin Gormly

December 14, 2023

5  out of  5 rating by Calvin Gormly
"Thank you for keeping me informed."
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Terry Gosney

November 30, 2023

5  out of  5 rating by Terry Gosney
"Crystal was great! Very personable and efficient. Although the quote and paperwork took more than 15 minutes, I saved way more than 15% (LOL)."
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Chris Strickland

November 20, 2023

5  out of  5 rating by Chris Strickland
"I had a great experience with this office today. Crystal Paine was very helpful with bundling my auto insurance with my home owners insurance. She made the whole process very easy and helped step by step. Nothing but great things to say about her and the office. Highly recommend!"
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Rhonda S

November 20, 2023

5  out of  5 rating by Rhonda S
"Wonderful People! Easy to work with and very responsive. Thanks so much!"
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Baylee Gibson

November 16, 2023

5  out of  5 rating by Baylee Gibson
"Crystal at Steve Lane has been very patient, helpful, and goes above and beyond. I always get to work with the same person and there’s never any run around and they do what they say they are going to always."
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John Schaffner

November 15, 2023

5  out of  5 rating by John Schaffner
"Crystal was extremely helpful and made the process of selecting the right insurance super easy!"
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Lauren Hill

October 25, 2023

5  out of  5 rating by Lauren Hill
"I have had nothing but the absolute best experience with Crystal Paine. I have been with her as my insurance agent for over a year now and she is extremely kind, professional, and very patient with me. I work at a restaurant and keep crazy hours however she is always on the ball to kindly remind me of things I might have missed or forgotten to fill out. If you ever have a question, she also takes the time to thoroughly explain it in perfect detail with zero judgment. I feel so blessed to have been referred to her services by one of her other clients! I use her for home, auto, and life insurance. 10/10 recommend."
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Mike Butler

October 10, 2023

1  out of  5 rating by Mike Butler
"Horrible experience!! I guess if you want just car or house insurance, they’re probably fine but if you want more than that don’t call them! Steve will talk the talk but if he has to work don’t expect anything. Didn’t respond to emails or phone calls after wasting an hour meeting with him."
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Marcie Sewell

October 2, 2023

5  out of  5 rating by Marcie Sewell
"Crystal Paine was very easy to work with and very informative. She answered all of my many questions."